the complete e-commerce solution provider

EROL Support

Do you have a technical query regarding your EROL software? If so, please choose from the support options below...

EROL e-commerce software comes with 30 days of telephone support (for technical enquiries only). Your 30 days telephone support becomes active from the moment you purchase the software.

After the 30 days have expired, if you wish to speak to our technical support team on the telephone you will need to purchase an EROL Cover Plan.

Telephone Support hours are between 10am-5pm (GMT), Mon-Fri (excluding Bank Holidays).

EROL Technical Support Line: +44 (0)870 747 9142
EROL Support Website: http://support.erol.co.uk/

Download instructions on how to configure your chosen Payment Gateway (PSP) in the EROL interface.

If you have a technical query about your EROL Software please create a Helpdesk Ticket here.

Search the Knowledge Base to find answers to frequently asked questions about using EROL.

Got a question? Chances are the EROL forums will have the answer...

View our categorised library of downloads for all necessary manuals, software, etc...